Last Updated: October 23, 2026
These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and FAA Agency ("we," "us," or "our"), concerning your access to and use of our website, client portals, mobile applications, and educational masterclass services (collectively, the "Services").
By accessing or using our Services, booking an appointment, submitting forms, or opting into messaging programs, you agree that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the Services and must discontinue use immediately.
You must be at least 18 years of age or the legal age of majority in your jurisdiction to access or use our Services. By using our Services, you represent and warrant that you have the full right, power, and authority to enter into these Terms and to perform all obligations hereunder.
If you are accessing or using our Services on behalf of a business, corporation, LLC, partnership, or other legal entity, you represent and warrant that you are an authorized representative with authority to bind that entity to these Terms.
FAA Agency provides consultation guidance, business organization advice, and educational masterclasses.
No Guarantee of Specific Outcomes: While we leverage over 15 years of industry experience and make commercially reasonable efforts to deliver high-quality advisory guidance, specific outcomes depend on individual circumstances, third-party rules, and accuracy of customer-provided documentation. Nothing on our site constitutes a guarantee of any specific result.
Client Responsibility for Information: You agree to provide true, accurate, complete, and current information, documents, and records. You are solely responsible for the authenticity and accuracy of any records or data provided to us.
By submitting your contact information (phone number, email address) via our web forms, appointment schedulers, or document upload portals, you consent to receive electronic communications from us, including transactional emails, account updates, appointment reminders, and SMS text messages.
SMS Program Details: Our SMS program sends transactional notifications, appointment confirmations, masterclass updates, and guidance text messages to customers who have opted in.
• Opt-Out / Unsubscribe: You can cancel the SMS service at any time by texting 'STOP' to any text message received from us. Upon sending 'STOP', we will send a confirmation SMS that you have been unsubscribed. You will no longer receive SMS messages from us unless you re-subscribe.
• Customer Support / Help: If you experience issues or need assistance, text 'HELP' to any message received or submit a request through our Support portal or call (877) 666-3906.
• Message & Data Rates: As always, message and data rates may apply for any messages sent to you from us or to us from you. Message frequency varies based on your requested appointments and opted-in services. Contact your wireless carrier for details on your text and data plan.
• Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages.
To access certain services or document upload tools, you may be required to register for an account or portal. You agree to keep your credentials confidential and are responsible for all use of your account and credentials.
We implement administrative, physical, and technical safeguards to protect client document uploads. However, you acknowledge that no electronic transmission over the internet can be guaranteed 100% secure.
You agree not to access or use the Services for any purpose other than that for which we make the Services available. Prohibited activities include, but are not limited to:
• Submitting false, fraudulent, or misleading information;
• Impersonating another individual or business entity;
• Attempting to reverse engineer, decompile, or extract source code from our digital platforms;
• Using automated tools, bots, or scrapers to access or index our site without authorization;
• Engaging in any activity that interferes with or disrupts the operation of our Services;
• Violating any applicable federal, state, local, or international law.
Specific scope, deliverables, and timelines for advisory guidance or masterclass programs are outlined upon scheduling or service agreement execution.
All service engagements are governed by the specific written terms agreed to at the time of consultation booking.
Unless otherwise indicated, the website, applications, masterclass curricula, software designs, text, graphics, logos, trademarks, and branding (collectively, the 'Content') are our proprietary property and are protected by copyright, trademark, and intellectual property laws.
You are granted a limited, revocable, non-exclusive license to access and view the Content solely for your personal or internal business reference in connection with receiving our Services.
Our Services may contain convenient links to government and third-party websites, external scheduling tools, and reference resources.
We do not own, operate, or control third-party sites and are not responsible for their content, policies, or availability. Accessing third-party resources is done at your own risk.
THE SERVICES ARE PROVIDED ON AN 'AS-IS' AND 'AS-AVAILABLE' BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT OR THE OUTCOME OF ANY CONSULTATION.
IN NO EVENT WILL FAA AGENCY OR OUR DIRECTORS, EMPLOYEES, PARTNER AGENTS, OR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA OR INTERRUPTED OPERATIONS ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
You agree to defend, indemnify, and hold harmless FAA Agency, our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees from and against any loss, damage, liability, claim, or demand (including reasonable legal expenses) made by any third party due to or arising out of: (a) your use of the Services; (b) breach of these Terms; (c) any false or inaccurate data provided by you; or (d) your violation of the rights of a third party.
These Terms and your use of the Services are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
Dispute Resolution & Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms or our Services shall be settled by binding individual arbitration rather than in court, except that either party may assert claims in small claims court if eligible. You and FAA Agency agree to waive any right to a trial by jury or to participate in a class action lawsuit.
We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time. We will alert you about any changes by updating the 'Last Updated' date at the top of these Terms.
Your continued use of the Services after the date such revised Terms are posted indicates your acceptance of and agreement to the revised Terms.
If you have questions, feedback, or concerns regarding these Terms of Service, please reach out to us:
• Help Portal: Submit a request via our Support page
• Phone: (877) 666-3906
• Service Area: Serving All 50 States (Virtual & Nationwide)